International Business Management - Customer and Service Management M.A.

This Master's program builds on your existing business administration knowledge, aiming to make you an expert in marketing, sales, supply chain, and service management. You will learn to understand customer needs, develop effective marketing strategies, and design corporate structures that are aligned with these customer-centric approaches. The curriculum focuses on how customer expectations influence business processes and organizational design. This specific program, 'International Business Management - Customer and Service Management M.A.', is no longer accepting new applications after the Winter Semester 2024/2025. A new Master's program, 'International Business Development M.Sc.', will be offered starting in the Winter Semester 2025/26.

Careers

The program aims to prepare graduates for a dynamic global job market. Graduates will be equipped to handle roles that require flexibility and adaptability.

• Marketing Manager
• Sales Manager
• Supply Chain Manager
• Service Manager
• Customer Relationship Manager