LAMBTON COLLEGE · CANADA
Public Safety Telecommunicator Canada
Certificate · Taught in en
At a glance
1 mo
Duration
—
IELTS
€0k
Tuition / yr
en
Language
Certificate
Level
This APCO Institute certification program is designed to equip individuals with the essential skills, knowledge, and abilities required for a career as a public safety telecommunicator in Canada. The curriculum is specifically tailored to the Canadian context, incorporating terminology and legislative requirements relevant to emergency services communications across the country. It is suitable for new hires seeking foundational training or existing professionals looking for a comprehensive refresher. Upon successful completion of the final exam, participants will receive APCO Institute certification, signifying that the training meets or exceeds national basic training standards.
Curriculum
The course covers a range of foundational and advanced topics, blending up-to-date information on technology and workplace issues with core telecommunication skills.
- Course Content
- Introduction to Your New Career
- Interpersonal Communications
- Telephone Communications Techniques: Call Processing
- Telephony, Traditional Technology
- Next Generation 9-1-1
- Telephony: TTY
- Telematics and Collision Notification Systems
- Computer-Aided Dispatch (CAD) and Related technologies
- Radio Communications Techniques
- Radio Technology
- Call Classifications
- NIMS Incident Command System
- Liability Issues
- Preparing for your New Career (stress management)
Careers
This program prepares individuals for critical roles in public safety communications. Graduates will be equipped to handle emergency calls and radio communications, contributing to the safety and well-being of the community.
- Public Safety Telecommunicator
0
Fees
Tuition (international)Tuition fees vary based on attendance mode and APCO membership status. Options include Virtual Classroom ($480 non-member, $430 member), Online (4 weeks, $460 non-member, $410 member), and Co-Host (5 days, $410 non-member, $360 member). Contract pricing is available upon request. A $25 late fee is applied 10 days prior to the course start date. Tuition includes the course manual and certification fees. Additional shipping fees may apply for international shipments. Live course tuition does not cover travel, lodging, or meals.
Tuition (home)Tuition fees vary based on attendance mode and APCO membership status. Options include Virtual Classroom ($480 non-member, $430 member), Online (4 weeks, $460 non-member, $410 member), and Co-Host (5 days, $410 non-member, $360 member). Contract pricing is available upon request. A $25 late fee is applied 10 days prior to the course start date. Tuition includes the course manual and certification fees. Live course tuition does not cover travel, lodging, or meals.
LivingLiving costs are not included for live course options and will vary based on individual circumstances and location.
Membership status affects tuition costs. International shipping fees may apply. Late fees are applicable.
How to apply
1. Choose Your Attendance ModeSelect your preferred learning format: Virtual Classroom, Online, or Co-Host. Contract training is also available upon request.
2. Check Membership StatusDetermine if you are an APCO Member to take advantage of member discounts. Different membership levels apply to different course types.
3. Register for the CourseVisit the relevant section on the APCO International website (e.g., Virtual Classroom, Online, Live Classes) to find available dates and register.
4. Pay Tuition FeesTuition fees are payable in U.S. Funds. Be aware of the potential for a late fee if registration is within 10 days of the course start date. Additional shipping fees may apply for international shipments.
Accreditation
APCO Institute certification is awarded upon successful completion, meeting and exceeding industry-accepted national basic training standards.